Step-by-Step Hikvision DVR Unbind Guide: Simplify Your Setup
Introduction
Unbinding a Hikvision DVR might be necessary in a few situations. You may need to do this if you are changing users. You may also require it when resetting settings. Additionally, it helps to fix binding errors with the Hik-Connect app.
This guide gives simple steps to the Hikvision DVR unbinding guide. This will help you regain full control of your security system.
Step-by-Step Process to Unbind Hikvision DVR
Understand why you need to unbind.
- To unlink a previously registered account.
- To enable a new owner or administrator to bind the DVR.
- Resolve errors such as "Device is Already Bound."
Check Account Details
Ensure you have access to the Hik-Connect account currently bound to the DVR. If you don’t have login credentials, you may need assistance from Hikvision support.
Unbind via Hik-Connect App
- Log in to the Hik-Connect app using the account associated with the DVR.
- Go to the device settings.
- Select the option to "Remove Device" or "Unbind Device."
- Confirm the action, and the DVR will be unbound.
Unbind via DVR Interface
- Access the DVR’s menu via its connected monitor.
- Navigate to Configuration > Network > Platform Access.
- Disable the "Enable Hik-Connect" option.
- If required, log in using the admin account and select “Unbind Device.”
Contact Hikvision Support
If you’re unable to unbind the device through the app or interface, contact Hikvision’s customer service. They may request proof of ownership before assisting with the unbinding process.
Conclusion
Unbinding your Hikvision DVR is a straightforward process when you follow the proper steps. Whether you use the Hik-Connect app, or the DVR interface, or get help, this guide will help you unbind and reconfigure your system.
Frequently Asked Questions
What does it mean to unbind a Hikvision DVR?
Unbinding disconnects the DVR from its Hik-Connect account. This lets you link it to a new account.
Can I unbind a DVR without the original account?
No, you typically need access to the original account. If that’s unavailable, contact Hikvision support for assistance.
Is unbinding a DVR reversible?
Once unbound, you can rebind the DVR to another account. However, any previously linked devices or settings may need reconfiguration.
Why does my DVR display Device is Already Bound?
This error shows that someone still links the DVR to a Hik-Connect account. You must unbind it before connecting it to a new account.
What should I do if I forget my Hik-Connect account credentials?
Use the "Forgot Password" option in the Hik-Connect app or contact Hikvision support to recover your account.
Is there a fee for unbinding a Hikvision DVR?
No, you can unbind for free, and you can typically do it via the app or DVR interface. Contacting support may also be free, but terms may vary depending on your location.
